Terms of service

Terms of Service

Last Updated: August 23, 2026

Welcome to Zebzco. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by these Terms of Service.

Please read them carefully before using our website.

1. General

Throughout these Terms, the terms “Zebzco,” “we,” “us,” and “our” refer to Zebzco.

By visiting our website and/or purchasing products from us, you agree to comply with these Terms of Service.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, and other information displayed on our website are accurate.

However:

Actual product colours may vary slightly depending on your device or screen settings.
Minor variations in colour, design, finish, size, or appearance may occur.
Product images are provided for representation purposes.
Availability of products is subject to stock availability.

Zebzco reserves the right to modify, discontinue, or update products and prices without prior notice.

3. Pricing and Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct any pricing errors or inaccuracies.

By placing an order, you agree to provide accurate and complete payment and billing information.

Orders may be cancelled or refused if:

Payment authorization is unsuccessful.
Incorrect or suspicious information is provided.
A pricing or technical error has occurred.
The product is unavailable.

4. Orders and Order Acceptance

Placing an order does not guarantee acceptance of the order.

Zebzco reserves the right to accept, reject, cancel, or limit any order at our discretion.

We may cancel an order due to reasons including:

Product unavailability
Incorrect pricing
Payment issues
Suspected fraudulent activity
Incorrect customer information
Technical errors

If an eligible prepaid order is cancelled by Zebzco, the applicable refund will be processed according to our Refund Policy.

5. Shipping and Delivery

Delivery timelines may vary depending on:

The delivery location
Courier availability
Weather conditions
Public holidays
Operational circumstances

While we make reasonable efforts to deliver orders within the estimated timeframe, delivery dates are estimates and cannot always be guaranteed.

Customers are responsible for providing accurate shipping information when placing an order.

Zebzco may not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers are requested to review our Return and Refund Policy before placing an order.

For claims relating to damaged, defective, missing, or incorrect products, customers may be required to provide supporting evidence, including a clear and continuous unboxing video, as specified in our Return and Refund Policy.

7. Customer Responsibilities

By using our website and placing an order, you agree to:

Provide accurate and complete information.
Use the website only for lawful purposes.
Not attempt to interfere with the security or operation of the website.
Not misuse, copy, or exploit our website content without permission.
Not engage in fraudulent or abusive activities.

8. Intellectual Property

All content available on the Zebzco website, including but not limited to:

Logos
Brand names
Images
Product photographs
Graphics
Text
Designs
Website content

is the property of Zebzco or its respective content owners and may not be copied, reproduced, distributed, or used without prior written permission.

9. Third-Party Services

Our website may use or provide access to third-party services, including payment providers, shipping partners, and other service providers.

Zebzco is not responsible for the independent policies, practices, or services of third-party providers.

Your use of third-party services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Zebzco shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded under applicable law.